Solid Rock IT Reviews

Solid Rock IT has an overall rating of 4.9 based on 102 reviews. Customer feedback on Solid Rock IT is mixed: Solid Rock IT reviewers highlight positive aspects like user-friendly interface, diverse product selection, responsive customer service, which strongly appeal to tech-savvy consumers and online shoppers. However, Solid Rock IT is often criticized for its limited shipping options, occasional stock issues, higher prices compared to competitors.

4.9/5.0

102 reviews

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All Solid Rock IT Reviews (102)
CarolynCarter
February 04, 2023
"Encountered a sporadic issue with my..."
I experienced a sporadic problem with my MacBook Pro. The technician managed to identify the trouble over the phone, arranged for parts, and even made the effort to visit my place on a weekend to fix it. Top-notch service, very skilled and fair. Would definitely recommend.
Mohit8704
January 20, 2023
"Saved by Solid Rock"
Solid Rock came through for me by fixing my email account and cleaning up the chaos. They were fast, professional, and super helpful. I’ll definitely return with more Mac issues in the near future.
sadrabbit577
November 07, 2022
"Discovered Solid Rock IT via Google..."
I stumbled upon Solid Rock IT through a Google search, and the technician showed up at my place in just a couple of days. I was having issues with my IMac and email accounts, plus I needed help setting up a new MacBook and hard drive. Everything was handled excellently, and now everything's working great. The engineer was super friendly, helpful, and really knew his stuff. I'd definitely use their services again and would recommend them to others.
KrinWarren
September 01, 2022
"Installation of Ethernet Socket and Network Cabling"
I reached out to Solid Rock ITUK to ask about putting an ethernet socket in my son's room for his computer, plus I wanted them to check on some network cabling that needed a bit of sprucing up. They got back to me super quick, and I was happy they could take care of it. They kept me in the loop right up to the installation, and the guy who came over was really nice and did a fantastic job. I’ll definitely remember Solid Rock ITUK for any future projects I might have. Great work, Solid Rock IT!!
LucilleRay
August 25, 2022
"Setting Up a New Hard Drive for My Mac"
I really can't complain about the service from Solid Rock IT. What should've been an easy job to install a new hard drive turned out to be a lot trickier when I found out that the backup on my external drive was messed up. The technician was incredibly supportive, sticking around for hours to sort things out and get my laptop back in action. Absolutely fantastic service, and I highly recommend them!
Kaylee.Davis
August 23, 2022
"Top-notch customer support and speedy service!"
I highly recommend this service! I hired an engineer to fix my laptop screen that was broken. He got the new screen ordered on Tuesday, and it showed up by Friday, with installation happening at my place on Saturday. The price for the repair was quite fair, and they offered a super easy payment method. If you're someone who can't travel much, has mobility challenges, or just a busy schedule, this service is perfect since they come to you at no extra charge. I’ll definitely be using them again in the future. Big thanks to Solid Rock IT Service!
Rita
August 08, 2022
"Outstanding Service"
Outstanding service! Solid Rock managed to recover data from my damaged laptop. I was really thankful! The technician showed up at my place right on time, was super professional, quite friendly, and affordable. I have no doubts in strongly recommending Solid Rock IT UK.
DeanSchmidt
May 13, 2022
"Outstanding Support from the Team"
The support I received was truly outstanding. The technician was super helpful, well-informed, and really nice. I’ll surely recommend them and plan to use their services again soon. No query was too tough for them to tackle, and they worked to find solutions quickly and effectively.
nitque
May 05, 2022
"Top-notch Tech Fixers"
After my MacBook went kaput because of a busted hard drive, I reached out to some pals for suggestions and ended up calling Solid Rock. When I got in touch, the technician fired off some straight-up questions to figure out the next steps.

Without even cracking open my laptop, he spotted another serious problem and gave me solid advice on how to handle it. The guy was polite, super knowledgeable, and really knew how to communicate well.

He fixed my laptop quickly and effectively. The turnaround was way faster than I thought it would be, and the cost was pretty reasonable. I’ll definitely be coming back.

As someone who knows a bit about tech, I can’t recommend them enough.
bluebird696
April 29, 2022
"Amazing service experience!"
I gotta say, amazing service experience! My laptop just up and quit on me while I was in the thick of an important assignment. I first reached out to another local shop, and they told me that based on what I described, it sounded like a motherboard issue, and they wouldn’t be able to check it out for three days. But then I got in touch with Solid Rock IT, and an engineer showed up at my place in just 90 minutes, fixing my computer issues in about an hour. Plus, their rates were super reasonable.

Mark was not only professional but also really knowledgeable and friendly. I’d totally recommend his service to anyone who needs help with their computer. If I run into any more issues down the line, Solid Rock IT is the only place I’ll be calling. Seriously, give this service a shot!
heavywolf864
April 14, 2022
"Incredible response time from the team!"
I was blown away by how fast the team got back to me after I reached out for help via email. They were super accommodating with scheduling. The technician was not only professional but also really friendly, and he sorted out the problem in a mere ten minutes (I had been struggling with it for hours!).
angrybird772
March 29, 2022
"Top-notch service"
The technician did an amazing job repairing my partner's MacBook Air trackpad. He really went above and beyond to make it feel brand new. This business is the finest in the neighborhood, and we’re super thankful to have them so close by!
ChristianPrescott
February 17, 2022
"Awesome Service from Solid Rock IT"
I had an awesome service experience with Solid Rock IT. I've called on them a few times to sort out my MacBook Pro. The second time was a bit of a challenge, but the engineer was fantastic at navigating all the possibilities. I was kept in the loop throughout the process. We discussed the costs and the different solutions available, making sure to find the best fit for me. They're super friendly, innovative, and fast, and they'll have you back in action in no time.
JaniceJordan
February 16, 2022
"Top-notch service"
Top-notch service. This company really exceeded my expectations when it came to fixing my broken laptop screen. Their quick and effective work let me get back to my daily tasks with hardly any interruption. The outcome was flawless. The technician was super courteous. Five stars!
crazygoose429
February 08, 2022
"Awesome support"
Awesome support. The technician informed me regularly about his arrival time since the home service is excellent. Once he arrived, he was super efficient and explained all the work he completed. I'm really happy with the service.

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